Privacy Policy

Last updated: 8/14/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.

  • Personal information (name, email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment providers)
  • Order history and preferences

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send you marketing communications (with your consent)
  • Improve our products and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

  • Service providers who assist us in operating our website and conducting business
  • Payment processors to handle transactions
  • Shipping companies to deliver your orders
  • Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your personal information

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@ohenca.com
Phone: +233 24 287 1143
Address: Accra, Ghana